Really appreciated the online Saturday service as well as the person to person in office service. The experience was on point and professional.
Really appreciated the online Saturday service as well as the person to person in office service. The experience was on point and professional.
Kadi Dixon assisted me with my latest payment and she went above and beyond to help me. A sweet, polite and well mannered young lady! She will go far! Thank you again Kadi!
My claim request was unbelievable. Same day response was very great. I greatly appreciate it I will surely ask my friends to switch over they insurance to this insurance
Allena is breathe of fresh air when it comes to dealing with my insurance. Honestly I wish every company had someone like her as everything is smooth sailing and delt with quickly and her communication and service she gives is top notch!
Lelieth was easily one of the best customer service agents I’ve ever dealt with across the board. Even though I didnt go ahead with the policy, the time and attention she gave me over the phone was unlike any other experience I’ve had. Kind, respectful, knowledgable and understanding.
Anieka was brilliant! She searched for the credit I had in account, realised that a cheque had been issued in March which I had not realised, asked a manger to cancel it and re-apply as a credit. The only downside was that I still had to pay a $50 admin fee, but Anieka’s actions me at I didn’t have to come and collect a cheque then go to my own bank and pay it in, which is so time consuming. Well done Anieka!
Quality of service is the best. I will always recommend Saxon to everyone
I’ve been impressed with the proactive, informative service received from Viveshwari Sobrun.
The service was very professional, smooth and and I got through very quickly! I felt welcome and my business with the company seemed appropriated. Keep up the good work
When my car broke down I was concerned but was able to utilize Saxon’s roadside assistance to tow to my mechanic. I was then provided an allotted amount for car rental and the customer service and communications were just great! Accommodating and cordial and real help at a time
I am ultra stressed out. I am grateful for Saxon’s quality and assistance!
I would like to say that Saxon is one of the best insurance company on island love the customer service everyone there is so nice and quick to help.
All the staff from day one was very helpful… and once the fault was confirmed to your client things moved very quickly… Once again thank you all. Fee Fee
It was great to know that Saxon still think that having the ability to speak to a rep and not a machine still has some value. I was pleased with the young lady (Allena Rankin) who took the time to deal with my policy renewal via phone and she was very professional during this process.
Please maintain this type of service because it shows that SAXON recognize that this service is still preferred by many customers.
The person who assisted me was helpful, polite and quick. I realize I get that every time I visit or call any of the locations. Please keep hiring persons like that! It makes the difference. Trust me.
I was very, very pleased with the exceptional service I received. Roy in particular was very helpful and efficient and the whole process was smooth and painless. I must also let you know that as one of your services providers, Dollar/Thrifty, also provided excellent service. They were at Car City to deliver the rent-a-car before I even arrived and were very happy to provide courtesy transportation back to Car City once I had returned their auto.
Melissa provides excellent customer services every time. I am very impressed with her professionalism and timeliness. She is one of the main reasons that I still come back to Saxon for insurance coverage.
Melissa provides excellent customer services every time. I am very impressed with her professionalism and timeliness. She is one of the main reasons that I still come back to Saxon for insurance coverage.
The transactions are smooth, timely and very helpful. She appears to have genuine interest in ensuring that the customers are fully satisfied and assisted, in the best possible and cost-efficient manner.
The quality of the service that I received from Jenai was extremely excellent and extraordinary.
The agent was friendly, helpful and informative. She promised to send me the information in a few minutes and she lived up to her promise. I was quite impressed
Impressed! I needed same day insurance coverage to purchase a car and reached out to 5 companies. Saxon was the first and only one that got back to me same day.